Moving Up the Chain of Command - Maybe to Even Bill himself!

Here is my first response from Microsoft. From the looks of things, more to come...

Hello Blakewell,

Thank you for contacting Microsoft.com Customer Support. I have forwarded your mail to the appropriate Microsoft group for review and response.

Your comments are very important to us. By taking the time to write, you are helping us provide the best possible products and services.

Sincerely,
Cherlene
Microsoft.com Customer Support

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Here is my previous email to Microsoft entitled Please Forgive Me Bill Gates.